TERMS & CONDITIONS

 

FREE SHIPPING on all Orders over £60.00 + VAT. These orders will be sent via courier. (UK only)

 

All orders  £15.00 - £59.99 + VAT are sent via courier at a cost of £6.00 + Vat  (UK only) In some circumstances we reserve the right to send via Royal mail 'Special Delivery' instead.

 

All orders below £15.00 + VAT are sent via 1st class post, the charge varies between £3.25 - £4.80  according to the value of the order.

 

We reserve the right to contact customers who place orders over £15.00 + VAT to be sent to the UK Highlands and Islands as these orders attract a surcharge of £12.50 + VAT.  We do this manually as have access to a number of couriers and the Postcodes vary between them as to areas that are classed as Highlands etc.

 

 

Shipping rates  Europe

 

 

Orders up to £9.99 + Vat  the charge is £5.00 + VAT and the goods are sent via the Mail service

 

Orders up to £14.99 + VAT the charge is £6.00 + VAT and the goods are sent via the Mail service

 

Orders   £15.00  - £69.99 + VAT the charge is £20.00 + VAT and the goods are sent via Courier

 

Orders £70.00 - £249.99 + VAT the charge is £15.00 + VAT and the goods are sent via Courier

 

Orders over £250.00 + VAT the charge is £30.00 + VAT and the goods are sent via Courier

 

For all areas outside of the EU it will be necessary to email us and request a quote.  We do not ship to all areas of the World

 

All Folding Bikes are thoroughly prepared and checked in the workshop in order to validate the warranties, this involves a thorough setup and adjustment of spokes, bearings, brakes, gears (stops and cable adjustment). The chainset and crank, handlebars and all nuts and bolts are checked for tightness and the pedals fitted. Finally the tyre pressures are set and the folding joints and all quick releases are lubricated and adjusted. After a brief test ride (mainly indoor) they are then carefully packed back into the original boxes using appropriate packaging, this means that the bikes when received and unfolded are ‘ready to ride’ .  

 

Every effort is made to describe the goods offered for sale accurately, we prefer that if in doubt concerning an item that you ring us for further information. In accordance with ‘Consumer Contracts Regulations’ If you find that the item you ordered does not completely satisfy you, then return it to us in new condition, and in original packaging, within 14 days, and we will give you a refund or exchange according to preference.  Unless the product is faulty or we have made an error,  the buyer will provide the return carriage cost.

Member of the Association of Cycle Traders

 

Important Customer Information

 

For those of you who prefer a more personal service, we are always very happy to discuss the advantages of the various models to help quide you towards a bike that is suitable for your requirements and within your budget.  We have a passion for folding bikes and their place in todays society for both the commuter and leisure cyclist alike. Please ring us if you need help or advice on 01666 822330

 

All Folding Bikes are thoroughly prepared and checked in the workshop (unless we state otherwise on Sale models) in order to validate the warranties, this involves a thorough setup and adjustment of spokes, bearings, brakes, gears (stops and cable adjustment). The chainset and crank, handlebars and all nuts and bolts are checked for tightness and the pedals fitted. Finally the tyre pressures are set and the folding joints and all quick releases are lubricated and adjusted. After a brief test ride (mainly indoor) they are then carefully packed back into the original boxes using appropriate packaging, this means that the bikes when received and unfolded are ‘ready to ride’ .  All 26” wheel Dahon bikes arrive in the UK in boxes with the frame unfolded but the bike partially dismantled. We have taken the decision that in order to properly achieve our highest aim and that of the responsible manufacturers with whom we liase, that we therefore, properly prepare then fold the completed bike with only the handlebar removed, it is therefore necessary for us to repackage the bike accordingly on account of it’s larger size when assembled.

 

Clicking on the ‘Buy now’ links is a useful way to check stock position, as out of stock items will normally be indicated. This action in no way commits you to purchasing the item

 

ITEMS ARE NORMALLY DESPATCHED THE NEXT DAY, UNLESS AT THE WEEKEND, LARGER OBJECTS THEN TAKE 1 or 2 DAYS FOR DELIVERY IN THE UK. SMALL ITEMS ARE DESPATCHED NORMALLY VIA 1st Class Post

 

CH White & Son, 51 High Street, Malmesbury, Wiltshire SN16 9AG, United Kingdom

 Tel/Fax. (01666) 822330   e-mail   chwhite@btinternet.com

 

Payments are handled by the secure gateway SagePay, who are ‘verisign secured’ and whose e-commerce payment and security services are now among the most advanced in the industry, and designed to enable the secure, real-time processing of online credit and debit card transactions.

 

C H White & Son

Serving Cycling since 1928

www.foldingbike.biz

www.dahonspares.com

www.ebicycles.eu

Please always contact us if you have any problem or dispute concerning an order, we can then resolve the issue in a friendly manner.

We include the link below in accordance with the new regulations that came into force January 2016

http://ec.europa/consumers/odr/